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tkop FAQ — All your questions answered in one place
From opening an account to depositing via bKash, claiming bonuses, and responsible gaming — find detailed answers to the most frequently asked questions about tkop below.
tkop is a safe and transparent platform for online gaming players in Bangladesh. The questions our players ask every day — registration, depositing and withdrawing via bKash and Nagad, bonus terms, cricket betting, slot games, and safe gaming — are all answered in full on this page. If you cannot find the answer to your question, our 24/7 live chat support is always ready.
Account and Registration
To open an account at tkop, you need an active mobile number, a password, and you must be at least 21 years old. The registration process can be completed entirely in Bengali and takes just a few minutes. Registering with accurate information ensures no issues with withdrawals later.
No. Only one account per mobile number or device is allowed at tkop. Creating multiple accounts is a violation of our terms and conditions and may result in all accounts being permanently closed. This rule is strictly enforced to ensure a fair playing environment.
Click the "Forgot password?" option on the login page and enter your registered mobile number. A verification code will be sent to your number. Enter the code and set a new password. If the process is not completed, contact our 24/7 live chat support team for assistance.
The tkop platform can be used directly from a mobile browser — no download needed. Our site is built with responsive design, so it works smoothly on both Android and iOS devices. Open tkop.cam from your mobile browser and play as normal.
Deposits and Withdrawals
You can deposit at tkop via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount across all methods is ৳100. Deposits via mobile banking are generally credited to your account instantly.
Deposits via bKash are usually instant — the funds appear in your tkop wallet as soon as the payment is completed. If there is any delay for any reason, wait a few minutes at most. If there is still an issue, contact live chat with your transaction reference number for assistance.
The minimum withdrawal from tkop is ৳1,000. After submitting a withdrawal request, processing is usually completed within 1 hour. Withdrawals via bKash and Nagad are the fastest. Providing accurate details ensures no issues with withdrawals.
tkop does not charge any transaction fees of its own. However, bKash or Nagad may apply their own service charges according to their respective mobile banking provider's terms. Bank transfers may carry the bank's own fees.
Yes, you can deposit directly into your tkop wallet via Nagad. The deposit method is just as straightforward as bKash. Select "Nagad" from the payment options, enter the amount, and confirm with your Nagad PIN. The minimum deposit is ৳100.
Games and Rules
To bet on BPL (Bangladesh Premier League) matches, go to the cricket section of tkop. Select a live or upcoming match, choose your market type (match winner, toss, top batter, etc.), enter your amount and confirm the bet. With in-play betting, you can place bets at real-time odds while the match is in progress.
tkop offers slot games from multiple top providers including PG Soft, Pragmatic Play, and JILI. Popular games include Fortune Tiger, Gates of Olympus, Fortune Gems, Super Ace, and many more. The games run smoothly on both mobile and desktop devices.
RTP or "Return to Player" is the long-term average return rate of a game — that is, the percentage of every ৳100 wagered that is theoretically returned to players. It is a mathematical average and is not guaranteed in any single session. A higher RTP means the game returns comparatively more over the long term.
tkop's live casino section offers live dealer games from Evolution Gaming and Ezugi — including Baccarat, Roulette, Blackjack, Dragon Tiger, and Andar Bahar. Enjoy the experience of playing with a real dealer in real time from home.
Yes. tkop only uses software from reputable game providers that use Random Number Generator (RNG) technology audited by third-party auditors. This ensures that every outcome is completely random and unbiased.
Aviator by Spribe is a crash game. As a plane flies upward, a multiplier keeps increasing. If you cash out before the plane crashes, your bet wins according to the multiplier. If you do not cash out in time, the entire bet is lost. The game has a unique pace and excitement.
Bonuses and Promotions
When you open a new account at tkop and make your first deposit, you receive a 200% bonus of up to ৳8,000. That means depositing ৳4,000 gives you a total balance of ৳12,000. To claim the bonus, keep the bonus option active during your first deposit after registration.
A wagering requirement is the multiplier indicating how many times the bonus amount must be wagered before it can be withdrawn. tkop's welcome bonus carries a 25x wagering requirement. For example, if you receive a ৳1,000 bonus, you need to wager ৳25,000 for the bonus to become withdrawable.
tkop's VIP program has 5 tiers — Bronze, Silver, Gold, Platinum, and Diamond. Your tier increases based on your activity through regular play. As you move to higher tiers, your weekly cashback also increases — from 0.2% at Bronze up to 1.2% at Diamond.
VIP cashback is paid on a weekly basis. A set percentage of cashback is credited directly to your wallet according to your VIP tier. Weekly cashback can reach 0.5% at Silver tier, 0.7% at Gold, 1.0% at Platinum, and 1.2% at Diamond.
If a tkop promotion includes a promo code, enter it in the "Promo code" field on the payment page when making a deposit. If the code is correct, the bonus will be added automatically. If you have any issues, share the code in live chat and the support team will assist you.
Security and Responsible Gaming
tkop uses SSL encryption technology, which keeps all your data transfers secure. Your personal and payment information is never shared with third parties. You can read our detailed privacy policy for more information.
tkop is for users aged 21 and above only. No one under the age of 21 may use this platform. Age is verified during registration, and additional verification may be requested in cases of doubt.
tkop places the highest importance on responsible gaming. If you feel that your play is getting out of control, contact us — we can arrange a temporary break or set limits on your account. Visit our responsible gaming page for more details.
To self-exclude, send a request to our 24/7 live chat support or by email at [email protected]. Your account will be closed for a set period or permanently. We fully respect this decision and act on it promptly.
Our support team is available 24 hours a day, 7 days a week in Bengali via live chat — this is the fastest method. You can also reach us by email at [email protected]. We do not offer phone or WhatsApp support.
Still have questions? Contact support
Our Bengali-speaking support team is available day and night. Get instant help via live chat or ask in detail by email.