tkop's Privacy Policy —
Your Data Is Our Responsibility

01 Introduction and Applicability

This Privacy Policy ("Policy") is prepared by the organization operating the tkop platform (website: tkop.cam) and applies to all users residing in Bangladesh. When you visit tkop's website, create an account, or use our gaming services, you are considered to have accepted the terms of this Policy.

We believe that protecting your privacy is a fundamental responsibility. That is why tkop always follows modern technology and strict guidelines to ensure the security of your personal information. This policy transparently explains what information we collect, how we use it, and what your rights are.

02 Information We Collect

tkop collects different types of information for various purposes. The categories of information collected are described in detail below:

a) Information You Provide Directly

When you voluntarily register with tkop or use our services, you are required to provide the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• Bangladeshi National ID card or passport number (for identity verification)
• Payment details such as bKash, Nagad, Rocket, or Upay account numbers
• Login credentials (username and encrypted password)

b) Automatically Collected Information

When you use the tkop platform, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Time and date of access to the platform
• Pages visited and links clicked
• Session cookies and tracking data

c) Transaction-Related Information

We retain a record of each of your financial transactions, which includes:

• Deposit and withdrawal amounts and timestamps
• Betting and game history
• Use of bonuses and promotional benefits
• Payment method used for transactions

03 Purpose of Using Information

tkop uses your information only for specific and legitimate purposes. The main purposes are as follows:

Service Operations

• Account creation, verification, and management
• Processing and verifying financial transactions
• Providing customer support and resolving issues
• Managing bonus and reward programs
• Identifying and resolving technical errors

Security and Legal Compliance

• Prevention of fraud, money laundering, and other illegal activities
• Age verification (preventing access for those under 21)
• Compliance with applicable laws and regulations
• Account security and prevention of unauthorized access

Service Improvement

• Analyzing and improving the user experience
• Development of new games and services
• Providing personalized content and offers
• Monitoring and supporting responsible gaming

04 Cookies and Tracking Technologies

The tkop website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve website functionality.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyze user behavior and improve the platform.

You can manage cookies by changing your browser settings. However, please note that disabling certain cookies may affect some platform functionality.

05 Disclosure of Information and Third Parties

tkop never sells your personal information. However, in certain circumstances, information may be shared with selected third parties:

Payment Providers

Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to process financial transactions. This information is used solely for the purpose of completing transactions.

Technology Service Providers

We work with trusted technology partners to ensure website operations, security, and gaming services. These partners operate under strict confidentiality agreements.

Legal Obligations

Information may be disclosed to authorities where required to comply with court orders, government directives, or applicable laws.

06 Data Security Measures

tkop follows multiple layers of security measures to protect your information:

• SSL Encryption: All data transmission between your browser and our servers is secured through SSL/TLS encryption.
• Password Hashing: Your password is never stored in plain text — it is encrypted using a strong hashing algorithm.
• Access Control: Only authorized personnel can access personal information where necessary.
• Secure Data Centers: Our servers and databases operate in a secure and controlled environment.
• Regular Security Reviews: The platform's security is regularly tested and reviewed.
• Two-Factor Verification: An additional verification process for login and important transactions.

Even so, no system on the internet is completely impenetrable. If a security breach occurs, we will notify you as quickly as possible and take the necessary steps.

07 Data Retention Period

tkop retains your information only for as long as necessary:

• All information is retained while your account is active.
• After account closure, financial transaction records are kept for a specified period as required by law.
• Information may be retained for a longer period if needed for fraud prevention and investigation.
• Once legal obligations are met, unnecessary information is securely deleted.

08 Your Rights

As a tkop user, you have the following rights regarding your own information:

Right to Access

You may request to know what information we hold about you. We will provide a detailed report within a reasonable time.

Right to Rectification

You may request correction of any inaccurate or incomplete information in your profile. Additional verification may be required for changes related to ID-verified information.

Right to Erasure

In certain circumstances, you may request deletion of your information. However, some information may not be possible to delete due to legal obligations.

Right to Object to Processing

You may object to the use of your information for marketing or analytics purposes. In such cases, we will stop using the information for that specific purpose.

Right to Data Portability

You may request your information in a structured, commonly used, and machine-readable format.

09 Responsible Gaming and Data

tkop takes responsible gaming very seriously. By analyzing information related to your gaming behavior, we identify potentially problematic gaming patterns and provide support where needed.

Using your gaming history, deposit, and withdrawal data, we may intervene where necessary to protect your interests. To learn more about responsible gaming, visit our Responsible Gaming page.

10 Protection of Minors

tkop strictly prohibits use of the platform by anyone under the age of 21. We never knowingly collect information from minors. If we become aware that a minor has created an account, that account will be immediately closed and any collected information will be deleted.

Parents are requested that if they believe their child has created an account on tkop, they should contact [email protected] immediately.

11 Policy Changes

tkop may update this privacy policy from time to time. If significant changes are made, we will inform you in the following ways:

• Displaying a special notice on the website
• Sending a notification to your registered email
• Updating the "Last Updated" date at the top of the page

Continued use of the platform after changes are made will be considered acceptance of the updated policy. Therefore, it is recommended that you review this policy regularly.